• We are
    John Robinson Consulting Services
    Pty Ltd
    We provide services that focus on getting the best from individuals and their organisations.
    These include the provision of leadership development services and organisational capacity building.

Who we are

About Us

John Robinson and Associates started business in July 1996. Our initial work focused on managing organisational transitions within government. Our success in this area resulted in John Robinson Consulting Services Pty Ltd incorporating in Melbourne Australia at the end of 1997.

In 1998 we expanded our area of interest into the retail automotive sector, in particular developing a long term relationship with BMW Group Australia and New Zealand. In 1998 we also secured long-term contracts with the Australian Public Service Commission and continue to work in partnership with the Commission, providing a range of management development programs.

In 2000 JRCS began working with Indigenous organisations, particular in northern Australia, with a focus on building organisational capability. This work continues to be an important part of our business. In 2010 we commenced a business relationship with Victoria Police and since this time have provided leadership development and strategy services to the organisation. In 2015 we began developing eLearing packages in the areas of strategy, critical thinking, performance feedback and negotiation; packages that both stand alone and complement face to face training that we undertake.

We have a core team of professionals, each skilled and experienced in multiple sectors and subjects. Our team is a stable one and made up of individuals with significant professional and life experience. This underpins our ability to accurately access circumstances, and craft and deploy effective solutions. In short – we know what we are doing.
We are a “T” shaped organisation with broad experience across industry sectors as well as substantial expertise in working with government, the automotive sector and Aboriginal and Torres Strait Island Australia.
We are an organisation that delivers services designed to enhance organisational performance. We are an organisation that practices what we preach by utilising Lean and agile approaches to manage our business. This means that clients pay only for our expertise and not for the overheads and inefficiencies that plague larger consulting firms


Unsail About

Our Clients

JRCS has steadily built its customer base since 1997.
We regularly provide services to:

  • Australian Competition and Consumer Commission
  • Australian Federal Police
  • Australian Government Department of Agriculture & Water
  • Australian Government Department of Defence
  • Australian Government Department of the House of Representatives
  • Australian Government Department of Prime Minister and Cabinet
  • Australian Government Department of Prime Minister and Cabinet - Indigenous Network
  • Australian Government Department of Social Services
  • Australian Government Department of the Treasury
  • Australian Institute of Health and Welfare
  • Australian Public Service Commission
  • BMW Group Australia
  • BMW Group New Zealand
  • Court Services Victoria
  • Geoscience Australia
  • Indigenous Business Australia
  • Indigenous Land Corporation
  • Victoria Police
  • Victorian Government Department of Health

Our Services


Effective leadership under pins success in organisations irrespective of their purpose, structure and operation. JRCS works with organisations and individuals within them to build leadership capability.

We specialise in developing blended learning solutions to build leadership capacity over the longer term. These programs range from three months to a year in duration.

We also deliver standalone training modules that support short term leadership development in areas such as Strategic Thinking, Influencing and Persuasion, Negotiation, Organisational Ethics, Team Dynamics, Process Engineering, Change and Transition Management and Performance Management.


Our people are all skilled and experienced facilitators. They utilise a range of facilitation techniques including the use of Open Space technology, World Cafe approaches and Appreciative Inquiry, as well as more traditional facilitation approaches.

We have been facilitating planning meetings and similar fora since 1996 and have developed approaches to facilitated events that ensure that outcomes are achieved.


We have significant experience in process engineering in the workplace. For example JRCS has been fortunate to have been involved with BMW Group Australia since 1998 in the implementation of BMW’s international quality and performance programs; Quality Management Autohaus and Retail Performance Management. These quality focused business development programs involves BMW dealerships in mapping and maintaining business processes to support continuous improvement activity and sustained profitability.


JRCS has developed an approach to reviewing organisations that combines elements of strategy, performance measurement, process engineering, stakeholder / client engagement and employee perception to produce an evidenced based, accurate picture of an organisations current and potential capabilities.


We actively partner with organisations to advance Indigenous opportunity, and consult to government agencies responsible for the delivery of services to Aboriginal and Torres Strait Islanders, particular in remote Australia.

We also actively work with Indigenous organisations to build organisational capacity utilising tools that we have specifically developed for this purpose.


JRCS offers a number of strategy products including, strategy and strategic thinking training at all levels, environmental and horizon scanning for organisations and access to Horizon Scanning networks including the Australasian Joint Agencies Scanning Network (AJASN).


JRCS offers eLearning packages that can be used as a stand-alone learning resource or to complement face to face training that we offer.

Our brochure (download here) describes our current eLearning modules.

To arrange a demo of our current eLearning modules or to ask us about building a custom-made module to meet your specific needs contact us.

Australasian Joint Agencies Scanning Network

We run the AJASN horizon scanning network. Visit the AJASN website to find out more.

The Consultants

Our Team

Get in touch

Contact Us

Our Address

PO Box 1033, Upwey, Melbourne, Victoria 3160, Australia

Call Us

0419 513 038